FAQs

Gotmoves specialises in driven vehicle deliveries using professional trade plate drivers. We handle any type of vehicles, including cars, vans, and electric vehicles (EVs), provided they are under 3.5 tonnes.

We provide a two-hour time of collection and arrival (ETA) window and real-time tracking for each delivery. You will receive updates similar to those you'd expect from your Uber ride or Amazon delivery, including live tracking links and status notifications. Additionally, you will always have a dedicated Gotmoves business manager who you can contact about any delivery.

Yes, we caters to both fleet/B2B deliveries as well as delivering to retail customers. Our professional service and precise ETAs ensures an excellent customer experience, whether delivering to dealerships, fleets or individuals.

Yes, we provides comprehensive nationwide coverage across the UK. Our door-to-door service ensures vehicles are delivered directly to the specified location. For longer distances, deliveries may span more than one day.

While our standard service requires 72 hours' notice, we understand that urgent situations arise. Upon request, we will make every effort to accommodate same-day or next-day deliveries, subject to availability and logistical considerations.

Absolutely. We are equipped to manage both single vehicle deliveries and bulk movements. Our extensive network of professional drivers enables us to handle multiple vehicles simultaneously, typically delivering between 1 to 4 vehicles at a time.

We specialise exclusively in driven deliveries. Our professional trade plate drivers are scheduled by us to ensure that deliveries happen on time, with reliability & consistency and at the most affordable cost.

Yes, all vehicles we transport have fully comprehensive cover while under our care. Our insurance coverage includes the full value of vehicles in transit, up to £100,000 per vehicle.

Absolutely. Our drivers undergo comprehensive background checks and have substantial experience in vehicle deliveries. Each driver completes an induction and training program to ensure they deliver a professional, reliable, and courteous service.

Yes, we provide detailed proof of delivery (POD) and proof of collection (POC) documents for every transaction. These documents include signatures, timestamps, and photo evidence of the vehicle's condition at both pickup and delivery points, ensuring transparency and accountability throughout the delivery process.

You are paid a fixed rate of £100 plus 10p/mile for any distance you drive each day. This typically means either: a) You are picked up from your house and driven to and from the start and end of your move. If you do two moves in a day which total 150 miles driving you will earn £100 + £15. b) If you are driving for the full day, then you will be paid for all miles driven. e.g. if in the above example you pick up the driver from home and to/from each job and your total mileage is 200 miles, then you will be paid £100 + £20.

As a driver, you are responsible for picking up, transporting, and delivering vehicles to designated locations safely and on time. You must also follow the guide for reporting the vehicle pictures, which depending on the customer, often includes taking pictures and recording the condition on pick up and drop off.

You have complete flexibility on which days you want to work. On our portal you will see which workdays are available for next week and you can decide which and how many days you'd like to work. Once you choose a workday, you’ll follow the schedule we provide for that day - job flexibility is not available.

We will help you get to and from the move, so that you aren't responsible for arranging and covering the costs of your transport to and from the vehicle transfer.

No, you do not choose the deliveries you do, but instead the days you wish to work.

We will send you in advance your schedule for the day - but typically this will involve leaving the house between 7-9am and returning between 3-6pm.

No you don't, we will insure any vehicle on a driven delivery. If trade plates are needed for the move then we can supply these.

If you say you will work on a day we have advertised but we don't have a delivery on the day, then you will still get paid £115.

To register as a driver with Gotmoves, visit our website and complete the online registration form. Once registered we will contact you before asking you to sign up and upload the required documentation via our onboarding partner WithWise.

You need a valid UK driver's license, proof of identity (e.g., passport or national ID), and proof of address (e.g., utility bill). Additionally, you will will need to be registered as self-employed or own your own company.

The ability to deliver a professional and reliable service to our customers Be polite and well mannered at all times, and dress in appropriate attire Full UK driving licence with 2 years driving experience on a UK driving licence (Cat B or above) No more than 6 penalty points and no driving bans in the last 5 years

If you encounter any issues during registration, you can contact our support team via the help section on our website or email support@gotmoves.co.uk.

You have to be between 25-75 to drive using our insurance.

To register as self-employed with HMRC, you will need your National Insurance number and personal details. You can register online through the HMRC website.

There are no costs for registering as self-employed. However, you will be responsible for managing your tax and National Insurance contributions.

In the UK, you don't need a trade license to be a self-employed driver. However, you must register as self-employed with HMRC to handle your taxes correctly.

The registration process with HMRC can take a few days to a few weeks. Once registered, you will receive a Unique Taxpayer Reference (UTR) number.